NEC Express5800/R320a-E4 User Manual page 194

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5-34 Installing and Using Utilities
Pop-up message of esmcmn.exe is displayed when starting the system:
The following pop-up message may be displayed when you restart the system which NEC
ESMPRO Agent is installed to and removal drives such as MO and DVD-RAM are mounted on,
without closing Windows Explorer, after displaying the contents of media and removing the media
by the software eject (by right-clicking the DVD drive on Windows Explorer and selecting [Eject])
The message (the drive name) displayed varies depending on the systems.
If the pop-up message "There is no disk in the drive. Please insert a disk into drive A:." is displayed,
click [Cancel] or [Continue] to close the dialog box. If you do not close the dialog box, you cannot
start the Workstation service and related services, causing unstable operation of the system. Also, if
you restart the system, execute it after terminating the program such as Windows Explorer which
displays a media.
Example
Network drive is not displayed in the DataViewer
On Windows XP or the OS released after it, the drive connected to network is not displayed under
the file system tree in the DataViewer of NEC ESMPRO Manager.
Shutdown monitoring
When performing shutdown monitoring, all shutdown processes are to be monitored. If there is an
application that performs shutdown without rebooting OS or turning off the power, set the timeout
value longer or disable the monitoring function.
CPU Information
In [CPU Information] of DataViewer's system tree, the external clock is listed as "Unknown."
Floppy Disk Drive Information
If you add or delete floppy disk drive connected with USB while the system is running, the drive
information under the [I/O Device] in the DataViewer will be updated at the next system startup.
Information of the keyboard/mouse connected with USB
When the keyboard or mouse is connected with USB, the keyboard or mouse information under the
[I/O Device] in the DataViewer is listed as "Unknown."

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