NEC Express5800/R320a-E4 User Manual page 388

7-22 Troubleshooting
Did you set NEC ESMPRO Agent to monitor the server?
→
Is network connection restricted by the firewall or the gateway?
→
Server console screen does not appear on the web Remote KVM console screen:
Did you set the server's screen resolution properly?
→
Management function, set the screen resolution 1024 x 768 and the refresh rate
should be less than 75Hz.
On the Network Connections screen, the numbering of the Local Area Connection
becomes discontinuous:
→
Change the ESMPRO setting. Start NEC ESMPRO Agent in the Windows
control panel, then go to [Express5800 Server] - [Monitor] from [System] tab,
then click the check box. ([Unmonitored] is selected by default) After
changing the setting, the server monitoring starts automatically. You do not
have to reboot the server, but you need to restructure the tree if you still
cannot monitor the server.
Network connection may be restricted by a firewall setting. See if you can
solve the problem by connecting the server and a client PC directly with a
cross cable. Refer to Chapter 4 [Remote Management Function] - [BMC
Configuration] - [Network Configuration], then check the port of the Remote
Management Card and set the firewall or the gateway.
When you display the server screen by using the remote KVM in the Remote
On the Network Connections screen, the numbering of the Local Area
Connection becomes discontinuous. This is because of the product feature and
there this affects nothing on the operation. If you need to change the Local
Area Connection name, right click the icon on the Network Connections
screen and select [Change name].