Troubleshooting - NEC Express5800/R320a-E4 User Manual
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Also See for Express5800/R320a-E4:
- User manual (574 pages) ,
- Maintenance manual (238 pages) ,
- Installation manual (75 pages)
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Troubleshooting
If necessary, you can collect information about the Active Upgrade process and resolve problems
by:
•
Saving the activity log to a file.
•
Viewing the status of your application services
•
Viewing the status of your installed software.
•
Verifying if RDR disks are resynching.
•
Learning about general problems and solutions.
•
Getting help and support.
Saving the Activity Log to a File
If necessary, you can save the contents of the activity log to a file for later viewing.
To save the activity log to a file
1.
Right-click on the activity log, and select Save to File in the shortcut menu.
2.
On the Save Upgrade Log page, specify the folder name in which to save the file and the file
name.
NOTE:
If you have just completed an upgrade session, you can also save the activity log by clicking
Save Log on the Finish page.
TIPS:
Viewing Active Upgrade Process Status, page 5-173
Troubleshooting, page 5-179
Installing and Using Utilities 5-179
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Table of Contents
Troubleshooting
