Program 14-72 Queue Size For Alarm 1 - Toshiba Strata DK40 Programming Manual

Automatic Call Distribution
Program 14-72
Queue Size for Alarm 1
Initialised Default:
(QWHU 3URJ 0RGH 0 6SNU
SELECT = ACD Group No.
Program 14-72 Overview
The system causes the Supervisor 5HVHW 4XHXH $ODUP button to flash and the
Supervisor telephone to sound a one second ON, one second OFF beeping alarm when the
number of calls in the ACD queue exceeds the number of calls set in this program for a time
duration set in
Program 14-8 DATA must be set to "2" if using this option
"Program 14-8 Alarm Pattern Assignments" for more
6-38
Queue Size = 010
4 7 +ROG 0 6SNU :
SELECT = 72
Processor
DK40
ACD Group
No.
01
02
03
04
05
06
07
08
Program 11-6.

Program 14-72 Queue Size for Alarm 1

5 +ROG
ACD Group Numbers
01~08
Queue Size
Strata DK40 Programming Manual Spring 1999
0 6SNU & & +ROG
DATA = Queue Size
Queue Size
001~048
(see Program 11-6 and See
information).
0 6SNU & & +ROG