Example 3: Manual Night Mode Control Of The Automated Attendant - NEC Aspire S IntraMail System Manual

Example 3: Manual Night Mode Control of the Automated Attendant

■ There is
no manual control
■ All calls answered by the Automated Attendant automatically follow the schedule set up by
- Answer Table 1 uses
Routing
Mailbox 1
- The
Default Mailbox
Mailbox for Answer Table 1 is also Call Routing
■ Set up a programmable key to switch the system into the
■
Assign a Master Call Routing Mailbox to a
■ Have calls at night route to the virtual extension, which is
Step 1 Set up programmable keys to switch the system into the night mode and back into the day mode.
Night Mode
1.1
1.2
1.3
Day Mode
1.4
1.5
1.6
Step 2
Allow the extension to switch the system's night mode.
2.1
2.2
Step 3 Set up a Master Mailbox as a Call Routing Mailbox.
3.1
3.2
3.3
3.4
IntraMail for Aspire System Guide
Default Scheduling Options
of the Automated Attendant.
to answer calls from 8:30 AM -5:00 PM Monday through Friday with Call
Schedule 1
.
for Answer Table 1 picks up Automated Attendant calls at
Application Summary
virtual extension
At the extension that should control the system's night mode, press
Press the programmable function key you want to assign as the day (night mode 1) key.
Dial 09 + 1 (for night mode 1).
- You hear three confirmation beeps.
- This allows the user to switch the system into the day mode (i.e., night mode 1).
Press the programmable function key you want to assign as the night (night mode 2) key.
Dial 09 + 2 (for night mode 2).
- You hear three confirmation beeps.
- This allows the user to switch the system from the day mode into night mode 2.
Press SPK to hang up.
In 20-07-01: Manual Night Mode Switching, enter 1 to enable night mode switching in the
extension's Class of Service.
- See the Aspire Software Manual for more on this option.
✔
By default, this capability is disabled.
In 20-06-01: Class of Service for Extensions, assign the extension's Class of Service.
- See the Aspire Software Manual for more on this option.
✔
By default, extension 301 has Class of Service 15. All other extensions have Class of
Service 1.
In 11-07-01: Department Group Pilot Numbers, assign a pilot number (e.g., 400) to an unused
Department Group (e.g., group 1).
- Do not use Department Group 8. Group 8 is used by IntraMail.
- See the Aspire Software Manual for more on this option.
✔
By default, all extensions are assigned to group 1 and IntraMail is assigned to group 8.
In 47-03-01: Master Mailbox Active, enter 1 (Yes - enabled) to activate Master Mailbox 1.
- See 47-03-01: Master Mailbox Active on page 206 for more.
✔
By default, this option is 0 (No - disabled).
In 47-03-02: Master Mailbox Number, enter the pilot number assigned in step 3.1 above (e.g.,
400).
- See 47-03-02: Master Mailbox Number on page 206 for more.
✔
By default, there are no Master Mailbox numbers assigned.
In 47-03-03: Master Mailbox Type, enter 1 to assign the Master Mailbox as a Call Routing
Mailbox.
- See 47-03-03: Master Mailbox Type on page 206 for more.
✔
By default, Master Mailboxes are assigned as Subscriber Mailboxes (3).
Application Examples
.
Mailbox 1
.
night mode
.
Fixed Call Forwarded to voice mail
Chapter 1: Quick Setup ◆ 15
Programming
.
Answer Table 1
. The Default
all other times
.
CALL1 + 851 .
1