Answer Schedule Override - NEC Aspire S IntraMail System Manual

Answer Schedule Override

Answer Schedule Override
Description
Answer Schedule Override provides alternate answering for Automated Attendant calls. When enabled,
Answer Schedule Override sends calls to the specified Override Mailbox. The Override Mailbox can be an
Announcement, Call Routing, or Subscriber mailbox. You can use Answer Schedule Override to provide
holiday and bad weather closing announcements, for example. Enable override when you want callers to
hear the special announcements; disable override to have the Automated Attendant answer normally. You can
enable Answer Schedule Override from system programming or from the System Administrator Mailbox.
■ If the Override Mailbox is an Announcement Mailbox, the outside caller will hear the recorded
announcement. Depending on how the Announcement Mailbox is programmed, IntraMail will then hang
up, reroute the call, or provide additional dialing options.
■ If the Override Mailbox is a Call Routing Mailbox, the outside caller will hear the instruction menu and
can dial any options allowed by the associated Dial Action Table.
■
If the Override Mailbox is a Subscriber Mailbox, the outside caller hears the mailbox greeting (if
recorded) and can leave a message.
Related Features
Announcement Mailbox (page 28)
The Override Mailbox can be an Announcement Mailbox.
Call Routing Mailbox (page 54)
The Override Mailbox can be a Call Routing Mailbox.
Subscriber Mailbox (page 162)
The Override Mailbox can be a Subscriber Mailbox.
System Administrator (page 164)
Optionally enable Answer Schedule Override from the System Administrator Mailbox.
Programming
Step 1
Step 2
34 ◆ Chapter 2: Features
Optionally Enable Answer Schedule Override from system programming.
47-11-01: Answer Schedule Override on page 224.
1.1
- Enter 1 (Yes) to enable Answer Schedule Override.
- You can also enable Answer Schedule Override from the System Administrator Mailbox.
See Operation below.
✔
By default, Answer Schedule Override is disabled (0).
Specify the Override Mailbox Category.
47-11-02: Override Mailbox Category on page 224.
2.1
- For the selected Answer Table, choose the category of mailbox to which Automated Atten-
dant calls should route when you enable Answer Schedule Override. The options are:
1 (Subscriber Mailbox)
2 (Master Mailbox)
3 (Routing Mailbox)
0 (Undefined)
✔
By default, this option is 0 (undefined).
IntraMail for Aspire System Guide