Huawei E9000 Troubleshooting Manual page 120

Huawei Servers
Troubleshooting
Fault Symptom
Issue 20 (2020-09-25)
Diagnosis Method
Check whether the system
logs contain read-only file
system records, and use
FusionServer Tools Toolkit
or Smart Provisioning
rate the drive. Decide
whether to replace the drive
based on the result.
Check whether an imana
cat err alarm is displayed on
iMana 200. Use the fdm log
of iMana 200 to locate the
fault.
Check whether there is a
Machine Check Exception
issue. Locate such a fault by
checking /var/log/mce.log
and error codes of serial
port Kdump information.
Collect the following
information:
● For new servers, confirm
the proportion of
abnormal servers and
check whether normal
and abnormal servers
have the same
configurations.
● For existing servers,
confirm the number of
servers that are not
functioning correctly, and
check whether the issues
occur under specific
circumstances.
● Check iMana 200 or iBMC
for hardware alarms.
After collecting the
preceding information, use
FusionServer Tools Toolkit
or Smart Provisioning
check whether the issue
occurs on a single server or
multiple servers.
Copyright © Huawei Technologies Co., Ltd.
5 Diagnosing and Rectifying Faults
Conclusion
A drive fault occurred.
to
Hardware is faulty.
● The hardware is
faulty.
● The software or
hardware interface
setting is incorrect.
Locate the fault based
on the report.
to
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