Acd Agent Identity Code Setup - NEC ASPILA EX Feature Manual

41-18 : ACD Agent Identity Code Setup

Level:
SA
Description
Input Data
Conditions
Feature Cross Reference
Aspila EX Software Manual
41-18 : ACD Agent Identity Code Setup
• Available.
Use Program 41-18 : ACD Agent Identity Code Setup to define the ACD Agent Identity Code
Table.
AIC Table No
Item
No.
01 ACD Agent Identity Code
02 Default ACD Group Number
03 ACD Group Number in Mode 1
04 ACD Group Number in Mode 2
05 ACD Group Number in Mode 3
06 ACD Group Number in Mode 4
07 ACD Group Number in Mode 5
08 ACD Group Number in Mode 6
09 ACD Group Number in Mode 7
10 ACD Group Number in Mode 8
None
• Automatic Call Distribution (ACD)
Program 41 : ACD Setup
Aspila EX
Item
001-512
Input Data
Up to 4 digits No setting
0-64
(0 : No setting)
0-64
(0 : No setting)
0-64
(0 : No setting)
0-64
(0 : No setting)
0-64
(0 : No setting)
0-64
(0 : No setting)
0-64
(0 : No setting)
0-64
(0 : No setting)
0-64
(0 : No setting)
Programming
Default
0
0
0
0
0
0
0
0
0
895