Program 41 : ACD Setup
41-15 : ACD Queue Alarm Information
41-15 : ACD Queue Alarm Information
Level:
SA
Description
Input Data
Conditions
Feature Cross Reference
890
Programming
•
Available.
Use Program 41-15 : ACD Queue Alarm Information to assign the options for "Audible Indica-
tion" for Log Out / Off Duty mode for each ACD group.
ACD Group No
Item
No.
01
The number of calls in ACD Queue to activate
Alarm information
02
The interval time of Alarm information
None
•
Automatic Call Distribution (ACD)
Aspila EX
Item
01-64
Input Data
Default
0-200
(0: No Alarm)
0-64800 (Sec.)
Aspila EX Software Manual
0
0