NEC Express5800/R320g-M4 Maintenance Manual page 4

4.4.3 Procedure in ft server utility ..................................................................................................... 36
4.5 Updating the BIOS ............................................................................................................................... 37
4.5.1 Available status ....................................................................................................................... 37
4.5.2 Procedure in NEC ESMPRO Manager .................................................................................... 38
4.5.3 Procedure in the ft server utility ............................................................................................... 41
4.6 Updating the BMC Firmware ................................................................................................................ 43
4.6.1 Available status ....................................................................................................................... 43
4.6.2 Procedure in the ft server utility ............................................................................................... 44
4.7 Setting the System Operation .............................................................................................................. 45
4.7.1 Procedure in the ft server utility ............................................................................................... 46
5. Checking the Duplex State of Modules ........................................................................................................... 47
5.1 Confirming the Startup and Stop of PCI Modules ................................................................................ 47
5.2 Confirming the Startup and Stop of CPU Modules ............................................................................... 51
6. Error Messages .............................................................................................................................................. 53
6.1 Error Indication by LED ........................................................................................................................ 54
6.2 POST Error Message ........................................................................................................................... 61
6.3 List of Windows Event Logs ................................................................................................................. 68
6.4 Error Message on Windows Server ..................................................................................................... 72
7. Collecting Failure Information ......................................................................................................................... 73
7.1 Collecting Failure Information Occurred on Server(Collect Log) .......................................................... 73
7.2 Collecting Event Logs .......................................................................................................................... 74
7.3 Collecting Configuration Information .................................................................................................... 76
7.4 Collecting User-Mode Process Dump .................................................................................................. 77
7.5 Collecting Memory Dump ..................................................................................................................... 77
8. Troubleshooting .............................................................................................................................................. 79
8.1 Problem of Powering on ....................................................................................................................... 80
8.2 Problem of EXPRESSBUILDER .......................................................................................................... 81
8.3 Problem of Installing OS ...................................................................................................................... 82
8.4 Problem of Starting OS ........................................................................................................................ 84
8.5 Problem of Windows STOP Error......................................................................................................... 86
8.6 Problem of Internal Devices and Other Hardware ................................................................................ 86
8.7 Problem of OS Operation ..................................................................................................................... 88
8.8 Problem of EXPRESSBUILDER on Windows ...................................................................................... 90
8.9 Problem of Bundled Software .............................................................................................................. 91
8.10 Problem of Optical Disk Drive and Flash FDD ................................................................................... 96
8.11 Event Logs ........................................................................................................................................ 97
9. Windows System Recovery .......................................................................................................................... 103
9.1 Recovery of Windows Server 2016 .................................................................................................... 103
10. Resetting and Clearing the Server ............................................................................................................. 104
10.1 Software Reset ................................................................................................................................ 104
10.2 Forced Shutdown ............................................................................................................................ 104
10.3 Clearing BIOS Settings (CMOS Memory) ........................................................................................ 105
11. System Diagnostics .................................................................................................................................... 109
11.1 Tests ................................................................................................................................................ 109
11.2 Usage of System Diagnostics .......................................................................................................... 109
12. Offline Tools ................................................................................................................................................ 113
12.1 Starting Offline Tools ....................................................................................................................... 113
12.2 Features of Offline Tools .................................................................................................................. 114
Chapter 2 Configuring and Upgrading the System ......................................................................................... 115
1. Hard Disk Drive Operations .......................................................................................................................... 116
1.1 Starting RDR Utility and Its Screen .................................................................................................... 116
1.2 Disk Operations Using the RDR (Rapid Disk Resync) Function ........................................................ 119
1.2.1 RDR (Rapid Disk Resync) ..................................................................................................... 119
1.2.2
Making disks duplex by RDR ................................................................................................ 121
Express5800/R310g-E4, R320g-E4, R320g-M4 Maintenance Guide (Windows)
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