Problem Of Expressbuilder - NEC Express5800/R320g-M4 Maintenance Manual

Chapter 1 Maintenance
8.2

Problem of EXPRESSBUILDER

[?] Unable to start EXPRESSBUILDER:
Did you insert the EXPRESSBUILDER DVD before starting the server?

 Insert the EXPRESSBUILDER DVD, and then restart the server.
Are BIOS settings correct?

 In Boot menu of the BIOS setup utility, configure the boot order so that the optical disk drive will
be the first to start up.
Is an error message displayed?

 Take an appropriate action according to the message.
Is a message popped up?

 Take an appropriate action according to the table below.
EXPRESSBUILDER does not support this computer.
Insert EXPRESSBUILDER disc for the computer and click OK
to restart the computer.
Failed to get the hardware parameters on the motherboard.
Check if EXPRESSBUILDER is for this computer or if the
motherboard has failed.
Failed to find a file.
Failed to open a file.
Failed to get the parameters of a file.
Failed to save a file.
Failed to copy a file.
An undefined error occurred.
Express5800/R310g-E4, R320g-E4, R320g-M4 Maintenance Guide (Windows)
Error [Message ID:Z3002] :
Failed to detect a DVD drive or a flash drive.
Action: Check if hardware is properly connected.
Error [Message ID:Z3003] :
Failed to read a file.
Action: Check if the DVD is damaged.
Message
8. Troubleshooting
Action
Run the correct version of
EXPRESSBUILDER.
Contact your sales
representative.
EXPRESSBUILDER disc has
stains or cracks or the optical
disk drive is faulty.
Contact your sales
representative.
Contact your sales
representative.
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