Flows 46 Codec Error 033-501 / Communication 033-763
Checking the customer operation
Does the customer operate the fax
correctly?
Check whether the version of the
firmware is the latest, referring to the
Printer Information via the Tool Box.
Checked by [Printer Information] of the
[Printer Settings Report] tab in Tool
Box.
For the latest version information, refer
to the Dell Support Web Site.
Is the firmware the latest version?
Checking the PWBA CONT AIO
installation
Reseat the PWBA CONT AIO.
(Removal 24/Replacement 36)
Does the error still occur when faxing?
Checking after replacing the PWBA
CONT AIO
Replace the PWBA CONT AIO.
Does the error still occur when faxing?
Replace the IIT ASSY SUB. (Removal
59/ Replacement 2)
Version 3 2008.06.13
No
Yes
No
Yes
Download the latest version of
the firmware from the Dell
Support Web Site.
No
Yes
No
Yes
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Chapter 1 Troubleshooting
Re-operate the fax.
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