Chapter 1 Troubleshooting CONTENTS
1.1 Flow of Troubleshooting.................................................................................................................... 1 - 1
1.2 Check Installation Status .................................................................................................................. 1 - 1
1.4 Cautions for FIP Use......................................................................................................................... 1 - 3
1.5.2 Display Problems ...................................................................................................................... 1 - 4
1.5.3 Printing Problems...................................................................................................................... 1 - 4
1.5.4 Print Media Guidelines.............................................................................................................. 1 - 5
1.5.5 Copy Problem ........................................................................................................................... 1 - 9
1.5.6 Fax Problems............................................................................................................................ 1 - 9
1.5.7 Scanning Problems................................................................................................................. 1 - 11
2. FIP .............................................................................................................................1 - 13
2.1 FIP .................................................................................................................................................. 1 - 13
2.2 Flow of FIP...................................................................................................................................... 1 - 13
2.3 Status Code List.............................................................................................................................. 1 - 14
3. ERROR CODE FIP...................................................................................................1 - 59
Flows 3 NVM Error 003-356 ................................................................................................................. 1 - 61
Flows 5 Cover Open 005-301 ............................................................................................................... 1 - 63
Flows 6 Laser Error 006-370 ................................................................................................................ 1 - 64
Flows 17 Fuser Error 010-377 .............................................................................................................. 1 - 79
Flows 18 016-300/016-301/016-302/016-310/016-313/016-315/016-317/016-323/016-324/016-327/
016-344/016-345/016-346/016-347/117-365/131-397/131-398/131-399 Restart Printer /
Erase Flash Err. 016-392 / Write Flash Err. 016-393 / Verify Error 016-394 ......................... 1 - 80
Flows 21 Invalid ID 016-383 / Range Chk Error 016-384 / Header Error 016-385 /
Check Sum Error 016-386 / Format Error 016-387 / Open Flash Err. 016-388 /
Version 4.2 2009.08.25
Chapter 1 Troubleshooting