Print Media Guidelines - Dell 2135cn Service Manual

3) If print media misfeeds or multiple feeds occur, check and try the actions below.
a) Make sure the print media you are using meets the specifications for your printer. Refer to Print
Media Guidelines of this section.
b) Flex print media before loading it.
c) Make sure the print media is loaded correctly.
d) Make sure the width and length guides on the print media sources are adjusted correctly.
e) If the print media are overfilled in sources, reduce the amount of media.
f) Load the recommended print side correctly for the type of print media you are using.
g) Turn the print media over or around and try printing again to see if feeding improves.
h) Check the print media type loaded in the source, and refill only one type of print media, if print
media types are mixed.
i) Refill a new ream of print media, if some reams are mixed.
j) Remove the top and bottom sheets of a ream before loading the print media.
k) Do not reload print media until the print media source is empty.
4) If envelope misfeeds or multiple feeds occur, check and try the action below.
a) Load an envelope from the SSF.
b) Make sure the "Envelope" is selected in the "Paper Type" on the Operator Panel.
5) If page breaks in unexpected places, check and try the action below.
a) Make sure the print data is correct on your PC.
b) Make sure the Multi Function Printer and the PC are normal.
6) If a job prints from the wrong source or on the wrong print media, check and try the action below.
a) Check the "Paper Size" and "Paper Type" in the Tray Settings menu in the printer driver.
b) Make sure the "Paper Size" and the "Paper Type" in the "Tray 1" of the "Tray Settings" are cor-
rect using the Operator Panel.
7) If print media does not stack neatly in the output tray, check and try the action below.
a) Turn the print media stack over in the tray.

1.5.4 Print Media Guidelines

Print media is paper, labels, envelopes, coated paper among others. Your printer provides high-quality
printing on a variety of print media. Selecting the appropriate print media for your printer helps avoid
printing troubles. This section describes how to select print media, how to care for print media, and
how to load the print media in the standard 250-sheet tray module.
Paper
For the best print quality in color, use 75 g/m2 (20 lb.) xerographic, grain long paper. For the best print
quality in black and white, use 90 g/m2 (24 lb.) xerographic, grain long paper. Before buying large
quantities of any print media, it recommends trying a sample first.
When loading paper, identify the recommended print side on the paper package, and load the paper
accordingly. See "Loading Print Media in Tray" and "Single Sheet Feeder (SSF) for detailed loading
instructions.
Paper Characteristics
The following paper characteristics affect print quality and reliability. It recommends that you follow
these guidelines when evaluating new paper stock.
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Chapter 1 Troubleshooting