Diagtools - HP D7171A - NetServer - LPr Installation Manual

Chapter 12

DiagTools

You can create your own diskette of tools to diagnose components offline. A basic
suite of tools checks key HP NetServer components, and a menu of advanced tests
is available for in-depth testing.
DiagTools does not use any tests, which might write over and destroy user data.
The advanced series requires user input, and decisions are left to the advanced
series.
Use DiagTools to test the following components:
system board
memory modules
flexible disks
serial ports
video monitor
Use DiagTools to:
Display a high-level inventory of the system under test.
Save and print a detailed inventory of hardware components.
Conduct a basic test of components listed in the system inventory.
Display "PASSED" or "FAILED" overall results of basic tests.
Record detailed test results of basic system tests.
Display a menu of advanced tests.
Select and run one or a series of advanced tests.
Add the record of results of advanced tests to the record of basic tests.
View a list to locate the meaning of a specific error code.
View one or more steps to help confirm and isolate error conditions.
Browse the Support Ticket, which contains detailed inventories and test
results.
Add comments to the Support Ticket.
126
Troubleshooting
processors
hard disk packs
keyboards
parallel ports
CD-ROM drives