Ff7 1: Built-In Acd - Panasonic DBS-576 Technical Manual

Section 400-Programming
Introduction

FF7 1: Built-In ACD

NOTE: "ACD" means "Automated Call Distributor." See Section 520:
0
Built-In ACD Reference Manual for complete instructions on installing,
System
Configuration programming, and using this DBS 576 option.
FF1
ACD Unit Number
System
(all CPCs) - Version 1.0 or higher
Assign a number to each Built-In ACD unit installed.
FF2
Trunks
FF3
Extensions
Notes:
FF4
A maximum of 1 ACD Unit can be installed per cabinet. A maximum of 2 ACD Units can be
FF-/Soft Keys
installed per phone system.
Related Programming:
FF5
Free Slot Assignment (pg. 0-5)
Groups
Card Type Verification (pg. 8-23)
FF6
TRS/ARS ACD Port Extension Numbers
(all CPCs) - Version 1.0 or higher
Assign the extension number that can be dialed to reach Built-In ACD.
FF7
Applications
FF7 1 (B11) 01 (01-24) 00 Hold (Ext.No.) Hold
FF8
BSS: ACD Card Position --
Maintenance
B=Cabinet no. 1-6
SS=Slot no. 11
Notes:
Appendix A
Appendix B
576-13-400
FF7 1 (B11) 00 Hold (0-2) Hold
BSS: ACD Card Position --
B=Cabinet no. 1-6
SS=Slot no. 11
01 (1-6) (01-12) Hold (1-99) Hold
FF8 0 04 1 BSS 00 Hold [01-99 displays]
ACD Port No.
(max. 24 channels
can be assigned)
DBS 576 (USA) issued 05/20/98
$
7-,  /
0=[no assignment] (default)
1=Built-In ACD #1
2=Built-In ACD #2
$
/ &-,
Extension No. (1 to 4 digits)
default: [no assignment]
FF7: Applications
Introduction
0
System
Configuration
FF1
System
FF2
Trunks
FF3
Extensions
FF4
FF-/Soft Keys
FF5
Groups
FF6
TRS/ARS
FF7
Applications
FF8
Maintenance
Appendix A
Appendix B
Page 7-9