Acd Weekly Schedule Setup - NEC Univerge SV8100 Programming Manual

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Issue 1.0
Level:
SA
Description
Use
(1~4) to days of the week. The assignments you make in this program apply to both
the ACD Agent Work Schedules (Program 41-05) and the Trunk Work Schedules
(Program 41-06).
Conditions
None
Feature Cross Reference
2 - 434
Program 41-07 : ACD Weekly Schedule Setup
Input Data
Item
Day Number
No.
1 = Sunday
2 = Monday
3 = Tuesday
01 4 = Wednesday
5 = Thursday
6 = Friday
7 = Saturday
Automatic Call Distribution (ACD)
Program 41 : ACD Setup

41-07 : ACD Weekly Schedule Setup

to assign the four Work Schedules
Time Pattern
0~4 (0 = No ACD)
0~4 (0 = No ACD)
0~4 (0 = No ACD)
0~4 (0 = No ACD)
0~4 (0 = No ACD)
0~4 (0 = No ACD)
0~4 (0 = No ACD)
UNIVERGE SV8100
Default
0
0
0
0
0
0
0
Program 41 : ACD Setup