Acd Weekly Schedule Setup - NEC UNIVERGE SV8100 Programming Manual

Issue 11.0
Level:
SA
Description
Use
(1~4) to days of the week. The assignments you make in this program apply to both
the ACD Agent Work Schedules (Program 41-05) and the Trunk Work Schedules
(Program 41-06).
Feature Cross Reference

2 - 482
Program 41-07 : ACD Weekly Schedule Setup
Input Data
Item
Day Number
No.
1 = Sunday
2 = Monday
3 = Tuesday
4 = Wednesday
01
5 = Thursday
6 = Friday
7 = Saturday
Conditions
None
Automatic Call Distribution (ACD)
Program 41 : ACD Setup

41-07 : ACD Weekly Schedule Setup

Time Pattern
0~4
0 = No ACD
0~4
0 = No ACD
0~4
0 = No ACD
0~4
0 = No ACD
0~4
0 = No ACD
0~4
0 = No ACD
0~4
0 = No ACD
UNIVERGE SV8100
to assign the four Work Schedules
Default
0
0
0
0
0
0
0
Program 41 : ACD Setup