Acd Skill Based Routing Setup - NEC UNIVERGE SV8100 Programming Manual

UNIVERGE SV8100
Level:
SA
Description
Use
use or not use Skill Based Routing.
Input Data
Feature Cross Reference

SV8100 Programming Manual

41-22 : ACD Skill Based Routing Setup

Program 41-22 : ACD Skill Based Routing Setup
ACD Group No.
Item
No.
01 Skill Base Routing
This option determines if the Skill Based Routing is
Used (1), or Not Used (0).
Conditions
None
Automatic Call Distribution (ACD)
Program 41 : ACD Setup
Item
to assign if the ACD Group can
01~64
Input Data
0 = Off
1 = On
Issue 11.0
Default
0
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