NEC UNIVERGE SV8100 Programming Manual page 545

UNIVERGE SV8100
Input Data
Feature Cross Reference

SV8100 Programming Manual
ACD Group No.
Item
No.
01 Number of Calls in Queue
Set the number of calls that can accumulate in the
ACD queue before the Queue Status Display (and
optional queue alarm) occurs.
02 Queue Status Display Time
Set the time the Queue Status display remains on the
telephone display.
03
Queue Status Display Interval
Set the time that refreshes the Queue Status Alarm
time in queue display and causes the optional queue
alarm to occur on phones active on a call, logged out,
or in wrap-up.
04 ACD Call Waiting Alarm
Enable/Disable the queue alarm.
05 ACD Call Waiting Alarm Hold Time
Set the time the Call Waiting Alarm should sound.
Conditions
None
Automatic Call Distribution (ACD)
Item
Issue 11.0
01~64
Input Data Default
0 = No Display,
1~200
0~64800 (sec) 5 (sec)
0~64800 (sec) 60 (sec)
0 = Disable (Off)
1 = Enable (On)
0~64800 (sec)
0
0
0
2 - 503