UNIVERGE SV8100
Level:
SA
Description
Use Program 41-09 : ACD Overflow Table Setting to define the ACD group to which
a call is transferred when overflow occurs.
Input Data
Feature Cross Reference
SV8100 Programming Manual
ACD Group No.
Item
Priority Order
No.
Number
01
1~7
Conditions
None
Automatic Call Distribution (ACD)
Program 41 : ACD Setup
41-09 : ACD Overflow Table Setting
Transfer ACD Group Number With Overflow
0~65
0 = No Setting
65 = In-Skin Voice Mail Integration
Issue 11.0
01~64
Default
0
2 - 485