Insight Dk; Strata Dk40 Requirements; Reference Information; Wallboards - Toshiba Strata DK40 Installation & Maintenance Manual

DK40 ACD Installation

Insight DK

Insight DK™ is a software application designed for ACD supervisors which enables them to
view the calling states and activities of ACD Groups and Agents. With the Insight DK,
supervisors can customise the ACD displays, set Call Waiting alarms, and send messages to
Wall Boards. The software works on a PC running Microsoft

Strata DK40 Requirements

The RKYS3 must be installed on the Strata DK40 K5RCU PCB in order for the Insight DK
to work.

Reference Information

Refer to the Insight DK Installation & Programming Guide for software installation and
operation instructions.

Wallboards

Contact Sension direct on 01606 723000 for further information.
Line Driver
An RS-232 short-haul modem or Line Driver is needed to boost transmission for PCs located
more than 21 metres from the Strata DK40 System. A suitable Line Driver is made by RS
Components, Model Number 857-102.
7-14
Refer to the Strata DK40 Programming Manual or DK Library CD-Rom for more details.
Figure 7-10 RS-232 Short-haul Line Driver
See Figure 7-10.
Strata DK40 I&M Manual Spring 1999
Insight DK
® ®
Windows 95.
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