Figure 8-16 Add/Change Actions Screen - Toshiba Strata DK40 Installation & Maintenance Manual

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Computer Telephony Integration
Filters
When the triggering event occurs, it may need to pass specific filters or conditions before the
Action is performed. Filters currently available include:
Caller ID - required/not required. If there is no Caller ID associated with a call, you
may not want to have an Action performed. The most common example is 'Screen Pop'
where you must select 'any Number' to stop an Action.
To trigger an event anytime a call rings, regardless of whether Caller ID is present, you must
select 'none Required'.
Trigger Delay - a short delay, expressed in tenths of a second, that will occur prior to
the action. The delay is needed to send Caller ID information when Caller ID is not
required.
Appearance - the Trigger can be used on any line or a specific line. If the same Trigger
applies to some lines but not to others, the rule must be entered for each line to which
the rule applies.
Conditions
Conditions (i.e. Phone State) include performing the action 'if not talking' or 'trunk number is
available'. You may not want to have an Action performed while you are talking on a call.
Again, the most common example is 'Screen Pop' where you must select 'If Not Talking' to
prevent an Action from occurring until you have finished with the call.
Actions and Parameters
Actions are set-up by the installer to perform a specific function (e.g. Screen Pop Goldmine,
Pop ACT, or Beep My Pager). These Actions can then be used as part of a Trigger Rule and
performed when a specific event occurs.
The existing Actions can be displayed
Important!

Figure 8-16 Add/Change Actions Screen

8-34
Refer to the Strata DK40 Programming Manual or DK Library CD-Rom for more details.
Deleting or adding Actions without instruction from Toshiba is not
recommended. Editing Actions should always be in accordance with the
program's Application Notes.
(Figure
8-16), edited, deleted or new Actions added.
Strata DK40 I&M Manual Spring 1999
Telephone System Events

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