Flowchart 9-7 Station Message Detail Recording (Smdr) Faults - Toshiba Strata DK40 Installation & Maintenance Manual

Fault Finding

Flowchart 9-7 Station Message Detail Recording (SMDR) Faults

Read the SMDR
installation
instructions before
proceeding with this
chart.
No other faults are
No
classified. Call your
technical support
group for assistance.
No
Call your technical
support group.
• DK40: The SMDR port is the
bottom modular jack
PIOU/PIOUS.
• The modular cord connecting to
the SMDR port must be 6-wires.
1885
9-14
Refer to the Strata DK40 Programming Manual or DK Library CD-Rom for more details.
START
This chart assumes
the SMDR device
has no faults.
No
SMDR data or
garbled data is
detected at the
Yes
PIOU/PIOUS
SMDR port.
No
7-1
SMDR
data records are
sent correctly but not
when the customer
requires.
Yes
7-2
Set SMDR options in
Program 60: Threshold
time, long distance
calls only, etc.
7-3
Is the
fault
cleared?
Yes
END
7-4
Verify that the PIOU/PIOUS baud rate SW1
switch is in the correct position (300 bps or
1200 bps) to match the SMDR device baud
rate. (Refer to PIOU/PIOUS installation in
Chapter 3.)
Change as required.
7-5
Is the
Yes
fault
cleared?
No
Verify that the SMDR device
communication parameters are set
for: 8-data bits, no-parity, 1-stop bit,
300 or 1200 bps.
Change as required.
7-6
Is the
Yes
fault
cleared?
No
7-7
Check that the SMDR device
is wired correctly to the
PIOU/PIOUS SMDR port.
(Refer to PIOU or PIOUS
wiring instructions in
Chapter 4.)
Fix as required.
Fault Isolation Flowcharts
END
END
7-8
Is the
Yes
fault
cleared?
No
Change the
PIOU/ PIOUS PCB.
7-9
Is the
Yes
fault
cleared?
No
Call your technical
support group.
Strata DK40 I&M Spring 1999
END
END