Unified Messaging-Interview Service - Panasonic KX-NS1000 Feature Manual

Feature Manual References
15.1.1 Paging
20.1.49 Unified Messaging—Interview Service
Description
Allows the Unified Messaging system to "interview" a caller by playing a series of prerecorded questions and
recording the caller's responses.
As the callers answer questions, they are recorded into an interview mailbox.
•
After a caller records the answers, the interview mailbox lights a message waiting lamp on the interview
mailbox owner's extension.
•
When retrieving the messages, the subscriber only hears the answers to the questions.
In order to use Interview service, at least one interview mailbox must be created in the system.
® 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting
Callers will reach an interview mailbox when:
a.
The Incoming Call Service of a CO line or port is set to "Interview Mailbox".
® 22.1 UM Configuration—[3-1] UM Extension / Trunk Service—Service Group—
and Break Mode - Incoming Call Service
b.
The call service of a Holiday is set to "Interview Mailbox".
® 23.4 UM Configuration—[4-4] Service Settings—Holiday Table—
c.
A Custom Service or Personal Custom Service option is set to transfer callers to an interview mailbox.
® 23.3 UM Configuration—[4-3] Service Settings—Custom Service
® 20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—External MSG Delivery/Auto FWD/
Personal Custom Serv—
d.
A subscriber has configured his or her mailbox so that unanswered calls are directed to the mailbox's
interview mailbox via Incomplete Call Handling, and has set Message Reception Mode to "Interview
Mode".
® 1.6.6 Other Features—
e.
A subscriber with a logical extension has set Message Reception Mode to "Interview Mode".
® 1.6.6 Other Features—
f.
A subscriber transfers the caller to an interview mailbox.
PC Programming Manual References
20.1.2 UM Configuration—[1-2] Mailbox Settings—Full Setting—
Operating Manual References
Subscriber Operation
1.6.6 Other Features—
Manager Operation
2.2.1 System Manager Features—
Document Version 2016-03
Personal Custom Service
Interview Mailbox—Message Reception Mode
Interview Mailbox—Message Reception Mode
Interview Mailbox
Setting Up Mailboxes
20.1.49 Unified Messaging—Interview Service
Day, Night, Lunch,
Service
Interview Mailbox
Feature Manual 413