Huawei TE40 Administrator's Manual page 139

HUAWEI TE40&TE50&TE60 Videoconferencing
Endpoint
Administrator Guide
Problem
If Internet Explorer
6 is used, the
endpoint web
interface responds
to operations
slowly.
The records of the
local address book
cannot be exported.
Network
Table 12-5
Table 12-5 Methods for troubleshooting common network problems
Problem
When you
attempt to use
Telnet to access
the endpoint, a
message is
displayed to
indicate that the
number of
connections to
the endpoint has
reached the limit.
Video
Table 12-6
Issue 01 (2013-09-30)
Possible Cause
The JavaScript engine of
Internet Explorer 6 is not
upgraded, or the required
patches are not installed.
The pop-up blocker is enabled
on your browser.
lists the troubleshooting methods for problems that may arise on the network.
Possible Cause
The number of
connections to the
endpoint has reached the
maximum value.
NOTE
 A maximum of seven
SSH and Telnet
connections to the
endpoint is allowed.

A maximum of three
SSH connections to the
endpoint is allowed.
lists the troubleshooting methods for video problems.
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Solution
deselect all options.
4. Click OK.

Install Microsoft Windows
Script 5.7 (recommended).

Install the patches.
 If Internet Explorer is used: On
the Internet Explorer menu bar,
choose Tools > Pop-up
Blocker > Turn Off Pop-up
Blocker.
 If the Firefox is used: Choose
Tools > Options. On the
General tab, select Show the
Downloads window when
downloading a file. On the
Privacy tab, select Accept
cookies from sites. Then click
OK to save the settings.
Solution
Disconnect some Telnet connections.
12 Troubleshooting
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