Fujitsu ETERNUS CS800 S6 User Manual page 414

You can still view and modify a ticket after it has been closed.
To close all service tickets that are currently open, below the list of service tickets, click
Close All.
To close a single service ticket:
1. In the list of service tickets, click the ticket number.
2. Click Analysis at the bottom of the page.
3. The Ticket Analysis section displays at the bottom of the page..
4. Select the Close Ticket check box.
5. Click Apply.
ETERNUS CS800
13.3 Service Tickets
414