Service & Support - Siemens SIMATIC Ident System Manual

Appendix
A.4 Service & Support
A.4 Service & Support
Technical Support
You can access technical support for all IA/DT projects via the following:
● Phone: + 49 (0) 911 895 7222
● Fax: + 49 (0) 911 895 7223
● E-mail (mailto:support.automation@siemens.com)
● Internet: Web form for Support Request
request)
Contacts
If you have any further questions on the use of our products, please contact one of our
representatives at your local Siemens office.
The addresses are found on the following pages:
● On the Internet (http://www.siemens.com/automation/partner)
● In Catalog CA 01
● In the catalog ID 10 specially for Industrial Identification Systems
Service & support for industrial automation and drive technologies
You can find various services on the Support home page
(http://www.siemens.com/automation/service&support) of IA/DT on the Internet.
There you will find the following information, for example:
● Our newsletter containing up-to-date information on your products.
● Relevant documentation for your application, which you can access via the search
function in "Product Support".
● A forum for global information exchange by users and specialists.
● Your local contact for IA/DT on site.
● Information about on-site service, repairs, and spare parts. Much more can be found
under "Our service offer".
SIMATIC documentation on the Internet
A guide to the technical documentation for the various SIMATIC products and systems is
available on the Internet:
SIMATIC Guide manuals (http://www.siemens.com/simatic-tech-doku-portal)
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(http://www.siemens.com/automation/support-
System Manual, 09/2013, J31069-D0227-U001-A8-7618
SIMATIC RF200