8. MAINTENANCE OPERATIONS
<Diagnosis>
When this command is terminated with an error, the following error message is displayed.
If a directory for saving data does not exist, an error message from the Windows® xcopy
command is displayed.
You do not have the privilege to run this command.
Please run this command again on "Administrator:
Command Prompt".
< NOTE >
・When you run the logsave command, sign in to the computer by using an
administrator account registered on computer (as a member of the
Administrators group). You cannot run multiple instances of the logsave
command simultaneously.
・Start the command prompt with administrator privileges and run the command.
・The log information can also be collected by using a program in the start menu
For details, refer to "HF-W6500 Model 60 RAS FEATURES MANUAL (WIN-63-
0100)".
・Confirm the existence of the collected files by Double-clicking on the saved zip
file. If you cannot confirm the collected files, the zip file might be corrupt. Redo
logsave command.
Table 8-5 Error Messages of the logsave Command
Error message
You do not have administrator
privileges.
Sign in to the computer by using an
administrator account and run the
command again. If User Account
Control (UAC) is enabled, start the
command prompt with administrator
privileges and run the command.
8-14
Meaning