Paper Jam Problems; Jam Recovery Feature; Understanding The Paper Path - NEC SuperScript 1800 User Manual

P J P
APER AM ROBLEMS
This section explains how to prevent and remove paper jams.
There are several things you can do to prevent paper jams.
• Make sure the paper in not folded, wrinkled, or curled.
• Do not overfill the paper trays.
• Use paper, envelopes, labels, and transparencies that
match the printer's media specifications
(see Appendix B).
• Store all media in a dry location.

Jam Recovery feature

One of the SuperScript 1800 Operator Panel options is Jam
Recovery. The default setting for Jam Recovery is Off.
If Jam Recovery is set to On, the printer will attempt to
reprint lost pages of a PostScript print job after a jam is
cleared, as long as you do not turn off the printer. There may
be some sacrifice to memory while the printer attempts to
recover from a paper jam. This is especially true when
printing in duplex mode.
The ability of the printer to reprint jammed pages will
depend on the complexity and number of pages involved in
the original print job. If more than two pages are involved in
the jam, the likelihood of recovery will diminish.
Jam Recovery can only be set in the Operator Panel menu
tree (see page 58).
note:
Do not turn the printer off before clearing a paper
jam. If the Jam Recovery setting is "On," the printer will
automatically reprint lost pages after a jam is cleared.
92 SuperScript 1800 — User's Guide

Understanding the Paper Path

The following illustration shows the printer's paper path.
Understanding this path will help you locate paper jams. The
paper is picked up from the Multipurpose Tray, Cassette Tray,
or 2nd Cassette Tray and passed under the Transfer Drum. It
then passes through the Fuser Unit and is delivered to the
Output Tray on the top of the printer. Paper jams occur in the
following three areas:
1. The input tray feed area. Error message on the Operator
Panel will report
JAM– TRAY
2. The engine area. Error message on the Operator Panel
will report or
JAM–TOP
3. The duplex area. Operator Panel will report
or
JAM DPX–TRAY JAM DPX–BACK
note:
Frequent jams occurring in a specific area indicate
that the area should be checked, repaired, or cleaned.
SuperScript 1800 Paper Path
JAM –TRAY
JAM DUPLEX– TRAY
.
.
JAM–BACK
.
JAM–BACK
JAM–TOP
JAM DUPLEX–BACK