8-38 Troubleshooting
Cannot turn the power OFF at the blue screen:
If you want to turn off the power at the blue screen, execute forced shutdown
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(forced shutdown: continue to press POWER/SLEEP switch for 4 seconds). The
power will not be turned off if you press the switch for less than 3 seconds.
The PXE boot (network boot) fails or the server is not found on the network:
Is the cable connected properly?
Connect the proper cable to the network port on the rear of the Express server. In
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addition, make sure that the used cable conforms to the network interface standard.
Is BIOS configuration correct?
The internal LAN controller may be disabled with the BIOS SETUP utility of the
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server. Check the setting with the BIOS setup utility.
Have the protocol and service already configured?
Install the distinctive network driver for the server. Make sure that the protocol,
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such as TCP/IP, and services are properly specified.
Is the transfer speed correct?
Open the network property dialog box in control panel to specify the link speed
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and duplex value the same as the value specified for HUB.
The Telnet Service is not installed:
Adjust the computer name to 14 characters or less, and then install the Telnet
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Service according to <How to install the Telnet Service>.
<How to install the Telnet Service>
1.
Click [Run] on Start menu.
2.
Type "tlntsvr /service" in the [Open] box, and click [OK].
3.
Click Start menu, point to [Control Panel] and click [Computer Management] and then
click the [Services] to specify whether the Telnet Service is registered.
* When the installation of Telnet Service is finished, there is no problem if the computer
name is set to 15 characters or more.