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Completing the AST Worksheet
Completing the AST Worksheet
Default
Modifications to Default
Chapter 4: Voice Mail Programming
Before programming an AST, you should find out how many schedules the customer wants in that AST.
That is, you should find out how many different company greetings the customer wants and at what time
each one should take effect. The customer may, for example, want a distinct greeting for mornings, after-
noons, evenings, and weekends. An AST may contain up to 20 day/date/time schedules.
More specifically: For each schedule (1-20) you enter in an AST, you must include the following:
The mailbox number that should answer a call. BUT KEEP THIS IN MIND: This chapter
describes how to place only Call Routing Mailboxes in ASTs. Placing a distinct Call Routing
Mailbox in a schedule lets you record a distinct greeting (Welcome Message) for that sched-
ule. For instructions on placing other types of mailboxes in an AST, see "Customizing
Answering Options Using an Answering Schedule Table" Chapter 3: Programming in the
VANGARD Mail System Guide.
The date or day (s) that the mailbox should start answering a call
The time of day the mailbox should start answering the call
For example: Suppose you are programming AST #1. If Call Routing Mailbox 600 should answer
calls starting at 10AM on Monday through Friday, the AST would look like this:
Answering Schedule Table #1:
Schedule 1 Day (s) or Date: Mo-Fr
Schedule 1 Time: 10:00
Schedule 1 Mailbox: 600
Answering Schedule Table #1:
Schedule 1 Day (s) or Date: Mo-Fr
Schedule 1 Time: 8:00
Schedule 1 Mailbox: 811
Schedule 2 Day (s) or Date: Mo-Fr
Schedule 2 Time: 12:00
Schedule 2 Mailbox: 812
Schedule 3 Day (s) or Date: Mo-Th
Schedule 3 Time: 17:00
Schedule 3 Mailbox: 813
Schedule 4 Day (s) or Date: Fr
Schedule 4 Time: 17:00
Schedule 4 Mailbox: 814
On the AST Worksheet on the next page:
For Day (s) or Date:
Enter a single day (e.g., Mo) or a range of days (e.g, Mo-We) or a date (e.g., 06/31). Do not
enter a range that bridges Sunday (e.g., Fr-Mo). Convert it into 2 schedules: Fr-Su, Mo-Fr.
For Time:
Enter hours and minutes (HH:MM), where HH is the hour (00-23) and MM is the minutes (00-59).
For Mailbox:
Enter a Call Routing Mailbox Number.
Basic Voice Mail Programming
Completing the AST Worksheet
VANGARD Mail/i-Series Quick Setup Guide
45
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