Creating and/or Customizing the Call Routing Mailboxes
Creating and/or Customizing the Call Routing Mailboxes
Creating an d/or Custom izin g the Call Rou ting Mailboxes
Default
Modifications to Default
Programming
For more information
Chapter 4: Voice Mail Programming
Before you can program a mailbox number into an AST, you must make sure the mailbox exists.
This step shows you how to create and/or customize the Call Routing Mailboxes you selected for
the ASTs in Step 5.
At default, there are 4 Call Routing Mailboxes assigned to AST 1: 811, 812, 813 and 814.(At
default, there are a total of 17 Call Routing Mailboxes. See page 35 for extension numbers of these
mailboxes.) Each Call Routing Mailbox assigned to AST 1 has the following:
Dial Action Table 1 for 811 and 812
Dial Action Table 2 for 813 and 814
Eight other programmable options. The default values for these options should be fine to get
your basic system up and running. To see the default values, see "Call Routing Mailboxes" in
Customizing Mailbox Options in Chapter 3: Programming of the VANGARD System Guide.
To see how the Call Routing Mailboxes are assigned to AST 1, see "Completing the AST Work-
sheet" on page 45.
To review the routing options assigned to the keys in Dial Action Tables, see the diagram in
"Checking the Default Automated Attendant" on page 41.
The only thing you should change about a Call Routing Mailbox, at this point is its Dial Action
Table number. You can enter a number from 1 to 100.
Keep this in mind: Call Routing Mailbox A should have a different Dial Action Table number than
Call Routing Mailbox B only if A should provide a different set of dialing options than B.
Call Routing Mailbox _______ DAT _____
Call Routing Mailbox _______ DAT _____
Call Routing Mailbox _______ DAT _____
Call Routing Mailbox _______ DAT _____
Call Routing Mailbox _______ DAT _____
Call Routing Mailbox _______ DAT _____
Call Routing Mailbox _______ DAT _____
Call Routing Mailbox _______ DAT _____
Call Routing Mailbox _______ DAT _____
Call Routing Mailbox _______ DAT _____
From Main Menu:
Customize Menu, Mailbox Options. To find out which mailbox numbers are unused, use the View-
ing/Printing Reports Menu,. "Mailbox List (Numerical)" in Chapter 3: Programming of the VAN-
GARD System Guide. VANGARD Mail allows mailbox numbers 000-999.
See "Call Routing Mailboxes" Chapter 3: Programming of the VANGARD System Guide to under-
stand the Call Routing Mailbox options.
Basic Voice Mail Programming
VANGARD Mail/i-Series Quick Setup Guide
47