Toshiba Stratagy IVP8 Installation And Maintenance Manual page 128

Menus
Users Menu
Table 6-1 Users Menu Screen Fields (continued)
Minimum information Stratagy requires for a standard User ID that transfers calls and takes messages.
User ID
Comment
Extension
Directory Name 1
Directory Name 2
6-6
User's Information
User ID mailbox number. Usually associated with a telephone extension (for simplicity).
Employees without a telephone extension can have a mailbox from which they can send
and receive messages. Mailboxes can be used for special functions such as directories
or question and answer surveys.
Possible values: 0~99999999 (must be unique).
Notation or reminder about the function of the mailbox.
For example, a User ID may be identified by function (extension, information box, etc.)
or contents (greeting, directory, etc.).
Programmed dial actions Stratagy performs to transfer a call that has accessed the User
ID (i.e., Do Not Disturb is Off). Includes transfer to a User ID mailbox, a remote number,
or paging. Normally a simple extension number.
Default: value entered in User ID field.
The first of two names Stratagy searches when a caller uses the directory (default 411).
For most companies, this is the User ID owner's first name. For User IDs that do not
appear in the directory, leave this field blank.
Notes
•
It is important that each user record his/her name.
•
When the System Administrator enters a user's name into the directory using the
telephone dial pad, the name is stored in the Options screen Directory Name 1 and
Name 2 fields as numeric digits. For administration clarity, it is advisable to change
the digits to their alpha equivalents.
The directory works as follows. If a caller wants to speak with Donna, the caller would
enter digits corresponding to these letters on the tone-dialing telephone (i.e., ).
For the first User ID Directory Name field that matches the caller's entry, Stratagy plays
the name recording. Depending upon the Stratagy System Configuration parameter
dir_play_uid, Stratagy also plays the digits of the User ID field. If no name recording is
available, depending on the dir_play_uid setting, Stratagy does not present an entry or
play the digits of the User ID field.
Since Stratagy plays the name recording of all User IDs that match a caller's entry for
the company directory, you can use this capability as a general search and playback
system. The User ID used for directory searching can be defined on a per-port basis
using the box_idx Stratagy System Configuration parameter.
For details about the Stratagy System Configuration parameters, see
Configure Stratagy.
The second of two names Stratagy searches when a caller uses the directory (default
411).
For most companies, this is the User ID owner's last name or another way to reference
this User ID, such as a variation in spelling (Cathy, Kathy) or a nickname (Michael,
Mike). It can also be used for the name of an additional user when a User ID is shared.
For User IDs that do not appear in the directory, leave this field blank.
Chapter 4 –
Stratagy I&M 06/02