Chapter 11 - Maintenance, Upgrades And Troubleshooting; Maintenance And Upgrades - Toshiba Stratagy IVP8 Installation And Maintenance Manual

Maintenance, Upgrades
and Troubleshooting
This chapter covers the maintenance and upgrade procedures for the Stratagy system. In addition,
it gives you procedures to identify and correct faults within the system.

Maintenance and Upgrades

The Stratagy system's integrated design makes it easy to maintain and relatively maintenance free.
Since the serial communications ports, the RJ-11C voice port connectors and the flash memory are
all resident on the motherboard, the need for peripheral boards and internal connectors is
eliminated. In addition, the flash memory device used in the Stratagy unit contains no moving
parts, unlike traditional hard drives.
The Stratagy Admin software provides the utility and diagnostic programs to maintain and monitor
the Stratagy system.
This section discusses:
•
Tools Utility – Available from the Main Menu, this utility consists of procedures that:
•
Back up and restore databases and/or mailbox names and greetings
•
Upgrade Stratagy software
•
Retrieve trace files
•
Copy files to and from the flash memory of the Stratagy and the Stratagy Admin PC's hard
drive
•
Configure the Stratagy software
•
Change the Toshiba Plug and Play option
•
Modify codes and integration patterns using the Telephone System Configuration option
For instructions on using the Stratagy System Configuration, Toshiba Plug and Play, and
Note
Telephone System Configurations options, see
•
Stratagy Voice Port Upgrade gives you information required when requesting a port upgrade.
Stratagy I&M 06/02
Chapter 4 – Configure Stratagy
11
.
11-1