Backup Utility - Toshiba Stratagy IVP8 Installation And Maintenance Manual

Backup Utility

The Stratagy Backup Utility is used to back up information from the flash memory of the Stratagy
to the Stratagy Admin PC's hard drive.
Because of possible errors that can be induced through the telephone network,
CAUTION!
Toshiba advises that you perform the Backup Utility on site.
Backup functions are available for either a customer's database or mailbox names and greetings, or
both. They consist of:
•
Database
All mailbox settings and information, Stratagy system configuration settings, notification
templates, auto schedules, and all information concerning the selected telephone system's
integration information.
•
Mailbox names and greetings
All names and greetings that have been recorded for all programmed mailboxes (personal and
company).
Backing up your Stratagy system regularly enables you to restore the system with minimal data
loss if the system fails.
Note Messages cannot be backed up.
CAUTION! During the Backup and Restore procedures, the Stratagy cannot process calls.
When any Backup or Restore function is selected, Stratagy Admin queries the
Stratagy concerning calls currently in progress. If calls are in progress, Stratagy
Admin asks if the calls can be terminated. If call termination is selected, any
current connection is disconnected, and all ports are commanded to go off-hook
to prevent any further calls. If call termination is denied, the Backup or Restore
procedure is halted.
If the connection between the Stratagy Admin PC and Stratagy is lost,
communication can be re-established by simply shutting down and restarting
the Stratagy Admin in the usual manner.
If the connection between the Stratagy Admin PC and the IVP8 is through the
internal modem, that connection is the only one NOT dropped if a Backup or
Restore function is selected. If this type of connection is dropped, the IVP8 port
goes idle and accepts new incoming calls. Connection to the internal modem can
be re-established through this port.
Back up the Database(s)/Names/Greetings
1. From the Tools menu, press Enter.
2. From the Backup screen
(shown at right), enter the
selection number.
A second screen requesting a
backup directory displays.
3. The directory defaults to
C:\VSA3\BACKUP on the
Stratagy I&M 06/02
Maintenance, Upgrades and Troubleshooting
Tools
3234
11-3