Toshiba Stratagy IVP8 Installation And Maintenance Manual page 188

Voice processing systems
Hide thumbs Also See for Stratagy IVP8:
Table of Contents

Advertisement

Customization Examples
Users Menu Examples
To create the DOS text file
You can use this method to update HOLIDAYS.TXT without shutting down the system.
1. On the Stratagy Admin PC, use DOS Edit to create the DOS text file HOLIDAYS.TXT. Enter
the holidays for the year (or the next ten years if you prefer) in the following format:
mmddyyyy. One date per line. For example:
02201998
04141998
05291998
07041998
09041998
11241998
12251998
01011999
2. Save as HOLIDAYS.TXT
3. Connect to the Stratagy system with Stratagy Admin.
4. From the Main Menu, press Alt+T to select the Tools option.
5. Select Filecopy form the Tools Menu.
6. In the Source System field (where the file currently resides), press F2 to display a pop-up box
of selections. Highlight PC and press Enter.
7. In the Copy From: field, type the directory and file names (e.g.,
C:\VSA32\ABCCOMP\HOLIDAYS.TXT).
8. In the Copy To: field, type HOLIDAYS.TXT and press Enter. The file copies to the Stratagy
system's drive (drive C:).
To configure the Stratagy System
Use the Stratagy System Configuration option of the Stratagy Configuration Utility to modify
the Per Port Definition box_grt. See
The following lines correspond to the number of ports installed on your system. In the example
below, ports 1~4 start at User ID 900.
set box_grt 900 1
set box_grt 900 2
set box_grt 900 3
set box_grt 900 4
How It Works
When a call rings in, Stratagy routes it to User ID 900 instead of User ID 990. The token string in
User ID 900 checks HOLIDAYS.TXT for today's date. If it finds a match, the call is sent to User
ID 980. Otherwise, the call is routed to the RNA chain (User ID 990) for normal call processing.
User ID 980 acts as the generic holiday mailbox, having a greeting like "Toshiba is closed for the
holiday..." User ID 980 could also have its own Auto schedule that changes the greeting each
holiday season.
8-12
Chapter 4 – Configure Stratagy
for detailed information.
Stratagy I&M
06/02

Hide quick links:

Advertisement

Table of Contents
loading

This manual is also suitable for:

Stratagy flashSg-f-2Sg-f-4

Table of Contents