Operator Mailbox Greeting - Toshiba Stratagy IVP8 Installation And Maintenance Manual

Operator Mailbox Greeting

The default for the Operator or general mailbox is User ID mailbox 0. Stratagy provides the
Operator User ID mailbox for after hour callers who are unable to direct their own calls (rotary dial
telephone) or do not know the extension of the party they want to reach.
When a caller accesses the Operator User ID mailbox, Stratagy plays its greeting which advises the
caller on how the call is handled. The caller can then leave a message in the mailbox (which the
Operator usually forwards on the next business day).
The greeting should cover the following information:
•
Inform the caller that he has reached the Operator mailbox
•
Remind the caller to leave his/her own name
•
Remind the caller to state who the message is for
•
State that the message will be delivered to the proper person
You can record up to seven greetings that you can schedule to play as needed.
➤
To record the Operator Mailbox greeting
1. Access Stratagy from your telephone using default User ID:
Note Change the security code as soon as possible.
2. Record the greeting (see
The following is a typical Operator User ID mailbox greeting:
"You have reached the Operator mailbox. Please leave a message at the tone. Your message
will be forwarded on the next business morning."
➤
To customize the Operator User ID mailbox greeting
1. From the Main Menu, press Alt+U to access the Users Menu.
2. Use the Auto Menu to schedule the greetings to play as needed.
For detailed information about customization, see
Customization Examples.
Stratagy I&M 06/02
"Record Mailbox Greetings" on page
Chapter 6 – Menus
Special Greeting User ID Mailboxes
Operator Mailbox Greeting
and Security Code: .
0 0997
B-1).
and Chapter 8 –
B-5