Appendix B - Special Greeting User Id Mailboxes; Record Mailbox Greetings - Toshiba Stratagy IVP8 Installation And Maintenance Manual

Special Greeting User ID Mailboxes
Stratagy contains four special greeting User ID mailboxes:
•
Initial Greeting Mailboxes
•
Company Greeting
The salutation that lets the caller know which company he called. Default is User ID 990.
•
Caller Instructions
Gives the caller options for reaching departments or information. Default is User ID 991.
•
Directory Mailbox
The caller enters the first few letters of the name of the person he/she wants to contact. Stratagy
plays the corresponding User ID's name recording. Default is User ID 411.
•
Operator Mailbox Greeting
For an after hours caller who is unable to direct his own call or does not know the extension of
the person he/she wants to reach. Default is User ID 0.
When initially setting up the system, you need to define each of the special greeting mailboxes. This
includes recording the greetings and customizing the User ID mailbox (e.g., using the Auto
(Scheduling) Menu to schedule greetings).
You can modify these greetings and customizations as needed. This appendix discusses all four
greetings and how to record them.
Use the forms in Appendix A – Checklists/Forms
mailboxes. For detailed information about customization, see
Customization Examples.

Record Mailbox Greetings

For more details on recording greetings, see the Stratagy User Guide.
Note
1. Enter Stratagy's extension. Stratagy answers.
2. Press + the User ID mailbox number.
3. Enter your security code + .
4. From the Main menu, press

5. Press . The Change Your Greeting menu plays.
6. Enter the personal greeting number you want to change or add
 
( ~ ).

7. Press to select Record Greeting option. You are prompted to record your greeting. Speak
slowly and clearly.
8. Press when done.
Stratagy I&M 06/02
as an aid in defining each of the special greeting

. The Manage Mailbox menu plays.
Chapter 6 – Menus and Chapter 8 –
B
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