Extension Change - Toshiba Stratagy IVP8 Installation And Maintenance Manual

Customization Examples
Auto Menu Examples
How It Works
Every year on Thanksgiving, if a caller accesses User ID 990 (Company Greeting) after 8:01 a.m.,
Stratagy:
1. Plays User ID 990's greeting 1 (Company Greeting).
2. Follows the User ID 990 chain to User ID 991 (Caller Instructions).
3. Plays User ID 991's greeting 5 (Thanksgiving greeting).
To guarantee that Stratagy programs the holiday schedule after the open greeting schedule, the
holiday schedule starting time was scheduled one minute after the regular open greeting schedule.
To program holidays that occur on different days each year, define the Frequency of Change fields
as 11 months and 29 days, restricted to the appropriate Days of the Week.

Extension Change

You can program a User ID to automatically access a different telephone number for the user on a
particular day of the week, time of day, etc. by entering the telephone number in the Auto Record's
Extension field.
Normally, Stratagy processes calls to the Users Menu Extension field; however, when a scheduled
event occurs, Stratagy processes the calls using the Auto Record's Extension field.
For this example, assume that an employee works in a different office on Fridays than he does on
Monday through Thursday.
Program Example
In the following example:
•
User ID: 6340
•
Friday's office telephone number: 3700
➤
To program the example
1. Define the Auto Record as follows.
How It Works
Every Friday after 8:00 a.m., if a caller accesses User ID 6340, Stratagy directs the call to extension
3700.
8-26
Enabled
Change On (date)
Change At (time)
Every Month(s)
Every Day(s)
Every Hour(s)
Every Minute(s)
Restricted To (MTWTFSS)
Extension
Rings
Do Not Disturb
Call Screening
Greeting
Yes
08/09/98
08:01 (8:00 a.m.)
0
7
0
0
NNNNYNN
3700
(leave blank)
On
Off
(leave blank)
Stratagy I&M 06/02