ISSUE 2.0
Level:
SA
Description
Use Program 41-06 : Trunk Work Schedules to set up the Work Schedules for trunks. For each
Work Schedule (1 ~ 4), designate the start and stop times for each of the eight Work Periods. After
you set up the schedules, assign them to days of the week in Program 41-07. (This is the same
program used by the ACD Agent Work Schedules.)
Input Data
ACD Work Schedule Time Pattern Number
ACD Operation Mode Number
Item No.
01
Start Time
End Time
Conditions
None
Feature Cross Reference
• Automatic Call Distribution (ACD)
Programming Manual
Program 41 : ACD Setup
41-06 : Trunk Work Schedules
Item
0000 ~ 2359
0000 ~ 2359
1 ~ 4
1 ~ 8
Input Data
SL2100
Program
41
Default
(Start) 0000
(End) 0000
2-395