NEC SL2100 Programming Manual page 608

SL2100
Alarm
Name
No.
10 ISDN Link
Error
Program
11 CTI Link
Error
90
12 ACD MIS
Link Error
13 Charge
manage-
ment link
error
14 LAN Link
Error
2-584
Item Item Content of
No.01 No.02 alarm
de- de- < generation
fault fault timing >
0 0 Layer1 link of
ISDN lines
came off.
<Operate it >
0 0 The link with
the CTI server
came off.
<Operate it >
0 0 The link with
ACD MIS client
PC came off.
<Operate it >
0 0 The link with
the charge
management
device came
off.
<Operate it >
0 0 The link with
LAN on CPU
came off.
<Operate it >
Cause Measures
• Connected deter- Confirm the data of
mination of main PRG10-03.
device and ISDN Reconfirm wiring
line. and the installation
• Breakdown of of DSU.
DSU. Please inquire of
• The setting of the manufacturer
PRG10-03 is not when the problem
corresponding to occurs after it con-
an actual line. firms it.
• LAN cable cuts Please reconfirm
it. the CTI server, wir-
• Connected HUB ing, and the con-
broke. nection.
• The CTI server Please inquire of
doesn't start nor- the manufacturer
mally. when the problem
occurs after it con-
firms it.
• LAN cable cuts Please confirm
it. ACD MIS client PC
• Connected HUB and connected
broke. part.
• ACD MIS client Please inquire of
PC doesn't start the manufacturer
normally. when the problem
occurs after it con-
firms it.
1. Problem of wir- 1. It is confirmed
ing to connect that there is no
main device problem in wir-
with charge ing to connect
management a main device
device. with the
2. Problem of charge man-
PC. agement de-
vice. (Whether
ping passes
for LAN con-
nection is con-
firmed.)
2. Restart the
charge man-
agement soft-
ware.
3. Reboot PC,
and start the
charge man-
agement soft-
ware.
• LAN cable cuts Confirm the opera-
it. tion of LAN con-
• Connected HUB nector, LAN cable,
broke. and HUB again.
• Defect of CPU.
Program 90 : Maintenance Program
ISSUE 2.0
Alarm
Recovery
Status
When the ERR
connection REC
returns nor-
mally, the
error is re-
covered.
When the ERR
connection REC
returns nor-
mally, the
error is re-
covered.
When the ERR
connection REC
returns nor-
mally, the
error is re-
covered.
When the ERR
connection REC
returns nor-
mally, the
error is re-
covered.
When the ERR
connection REC
returns nor-
mally, the
error is re-
covered.