SL2100
Level:
SA
Description
Use Program 41-18 : ACD Agent Identity Code Setup to define the ACD Agent Identity Code Table.
Program
41
Input Data
Item
No.
01
ACD Agent Identity Code
02
Default ACD Group Number
03
ACD Group Number in Mode
1
04
ACD Group Number in Mode
2
05
ACD Group Number in Mode
3
06
ACD Group Number in Mode
4
07
ACD Group Number in Mode
5
08
ACD Group Number in Mode
6
09
ACD Group Number in Mode
7
10
ACD Group Number in Mode
8
Conditions
None
Feature Cross Reference
None
2-408
41-18 : ACD Agent Identity Code Setup
AIC Table No.
Item
Up to four digits
0 ~ 8
0 = No Setting
0 ~ 8
0 = No Setting
0 ~ 8
0 = No Setting
0 ~ 8
0 = No Setting
0 ~ 8
0 = No Setting
0 ~ 8
0 = No Setting
0 ~ 8
0 = No Setting
0 ~ 8
0 = No Setting
0 ~ 8
0 = No Setting
Program 41 : ACD Setup
1 ~ 128
Input Data
Program 41 : ACD Setup
ISSUE 2.0
Default
Related
Program
No Setting
41-17
0
0
0
0
0
0
0
0
0