Dell PowerVault 124T DLT VS160 User Manual page 52

Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide
39 ALD (Autoloader
Diagnostic) Limits Error
Tape Drive Error Types
3A Drive Reset Error
3B Drive HW Error
3C Drive Cleaning Required
3D General Drive Error
3E Drive Load Error
3F Drive Unload Error
Drive/Media Error Types
40 Media Threading Error
41 Media Unthreading Error
42 Media (MAM) Info Error
43 Invalid Media Type
44 Expired Cleaning Media
45 Unknown Media Error
46 Drive/Media Error
Miscellaneous Error Types
file:///T|/htdocs/stor-sys/124T/en/124tvs16/trouble.htm[12/5/2012 10:26:08 AM]
This error may occur as a result of a failed diagnostic test.
If the Magazine Test or Inventory Test failed, remove and inspect the
magazines
one at a time. Turn the white thumbwheels on each magazine and insure
that the carriers move freely at
least one full rotation in each direction. Re-insert each magazine after
inspection.
If the Picker Test failed, verify there is no obstruction within the picker
assembly and repeat the test.
If the Random Moves test failed, see steps above for necessary actions.
Power cycle the autoloader and re-run the failed test. Contact
support.dell.com
Check the TapeAlert log for more specific drive error information. Refer to
for recommended actions.
Perform cleaning by loading a valid cleaning cartridge into the drive. If a
slot is available to be dedicated for a cleaning cartridge, this operation can
be enabled to run automatically within the Remote Management Unit
Configuration page.
Check the TapeAlert log for more specific drive error information. Refer to
Table 3 for recommended actions.
If the drive continues to request cleaning, contact support.dell.com.
Check the TapeAlert log for more specific drive error information. Refer to
Table 3 for recommended actions.
If the drive is logging Read/Write errors, repeat the operation with new
media.
If the drive fails with two different pieces of media, contact
support.dell.com.
Perform cleaning by loading a valid cleaning cartridge into the drive. If a
slot is available to be dedicated for a cleaning cartridge, this operation can
be enabled to run automatically within the Remote Management Unit
Configuration page.
Try to load a different piece of media.
If the operation fails with two different pieces of media, contact
support.dell.com.
Check the TapeAlert log for more specific drive error information. Refer to
Table 3 for recommended actions.
Verify that a valid cartridge type is in use.
Repeat operation with a new piece of media.
If the operation fails with two different pieces of media, contact
support.dell.com.
if failure recurs.
Table 3