Dell PowerVault 124T DLT VS160 User Manual page 56

Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide
A6 Magazine Missing
A7 Mail Slot Full
A8 Destination Element Full
A9 Picker Full
AA Picker Cartridge Sensor
Error
AB Drive Path Sensor Error
AC Mail Slot Door Sensor Error
file:///T|/htdocs/stor-sys/124T/en/124tvs16/trouble.htm[12/5/2012 10:26:08 AM]
Verify the magazine or magazine blank is fully inserted into the autoloader.
Remove and re-insert the magazine.
Try a second magazine if possible.
Power cycle the autoloader.
If the error continues, contact support.dell.com.
Remove any previously ejected media from the mail slot.
Verify that there is no debris or foreign object in the mail slot opening.
Verify the mail slot door is fully closed.
If the error continues, contact support.dell.com.
Verify that the expected destination element already has a cartridge.
Power cycle the autoloader.
Run the Random Moves test from either the Remote Management Unit
(RMU) or the Operator Control Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges
present within the autoloader.
If the destination is a slot within a magazine, check if the spring loaded
cartridge present flag moves freely when the cartridge is manually inserted
into the magazine
If the error continues, contact support.dell.com.
Look in the front of the autoloader and confirm the picker is full.
Execute a Move command from the Operator Control Panel to move the
cartridge from the picker to a location.
Power cycle the autoloader through the front panel.
Run the Random Moves test from either the Remote Management Unit
(RMU) or the Operator Control Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges
present within the autoloader.
If the source is a slot within a magazine, check if the spring loaded
cartridge present flag moves freely when the cartridge is manually inserted
into the magazine.
If all previous steps fail, contact support.dell.com.
Power cycle the autoloader through the front panel.
Run the Random Moves test from either the Remote Management Unit
(RMU) or the Operator Control Panel (OCP).
Note: The Random Moves test requires a minimum of two cartridges
present within the autoloader.
If all previous steps fail, contact support.dell.com.
Power cycle the autoloader.