Request Remote Diagnostics - Siemens SINUMERIK 840D sl Universal Operating Manual

Alarm, error, and system messages
17.9 Remote diagnostics
Procedure
17.9.3

Request remote diagnostics

Using the "Request remote diagnostics" softkey, you have the option from your control of
actively requesting remote diagnostics from your machine OEM.
Access via modem must be enabled if access is to be possible via a modem.
When you request remote diagnostics, a window opens with the relevant pre-assigned data and
values of the ping service. If required, you can ask your machine manufacturer for this data.
Data
IP address
Port
Send duration Duration of the request in minutes
Send interval
Ping send data Message for the remote PC
Procedure
See also
Permit modem (Page 429)
430
1. The "Remote diagnostics (RCS)" window is open.
2. Press the "Allow modem" softkey.
Access to the control via modem is enabled so that a connection is es‐
tablished.
3. To block access again, press the "Allow modem" softkey again.
Machine manufacturer
Follow the machine manufacturer's instructions.
Meaning
IP address of the remote PC
Standard port that is intended for remote diagnostics
Cycle in which the message is sent to the remote PC in seconds
1. The "Remote diagnostics (RCS)" window is open.
2. Press the "Request remote diagnostics" softkey.
The "Request remote diagnostics" window is displayed.
3. Press the "Change" softkey if you would like to edit the values.
4. Press the "OK" softkey.
The request is sent to the remote PC.
Operating Manual, 07/2021, 6FC5398-6AP40-6BA4
Universal