Panasonic KX-TVP150 User Manual page 55

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3.3.2 Call Service
Operator calling
Parameters
Up to three operators (Operator 1, Operator 2 and Oper-
ator 3) can be specified for the VPS. Should a caller wish
to speak to an operator, the call is transferred first to
Operator 1 on the basis of the following seven parameters.
1)
2)
3)
4)
5)
6)
7)
Operator Service- This parameter specifies whether
or not to activate operator service (operators 1
through 3) . The factory setting is "Enable."
Operator's Extension- The call is transferred to the
extension assigned as the Operator l's extension. The
factory setting is 0.
Operator's Mailbox- The call is transferred to the
mailbox assigned as the operator l's mailbox and the
caller can record a message in it. The factory setting is
998.
Operator No-answer Time- If a call transferred from
the VPS to the operator is not answered in the time
specified by this parameter, it is handled using the
no-answer coverage mode specified by the setting of 6)
below. The default value is 30 seconds, and the allow-
able range is 10 to 60 seconds.
Busy Coverage Mode- Specifies the treatment of
calls transferred from the VPS to the operator when it
is busy. The default setting is "Hold."
No-answer Coverage Mode- Specifies the treatment
of calls transferred from the VPS to the operator is
not answered in the specified time. To have the call
transferred to the next operator (to Operator 2 if
Operator 1 does not answer), set this parameter to
"Next Operator."
The factory setting is "Caller
Select."
Message Repeat Cycle- This is the number of times
the initial prompt for the Automated Attendant ser-
vice will be played. The factory setting is 3 times.
Settings 2), 3), 5) and 6) above are required for operators 2
and 3.
Note:
Interaction of Extension Call Forwarding with Operator
Call Coverage Settings
Extension Call Forwarding to voice mail may override
Manager's Guide
System Administrator
M-3-l 6-l
(1292-G)