Table Of Contents; Contents - NEC Express5800 Series Maintenance Manual

Contents

Documents Provided with This Product................................................................................................................. 2
Contents................................................................................................................................................................ 3
Notations Used in This Document ......................................................................................................................... 6
Notations used in the text.................................................................................................................... 6
Optical Disk Drive ............................................................................................................................... 6
Hard Disk Drive................................................................................................................................... 6
Removable media ............................................................................................................................... 6
Abbreviations of Operating Systems (Windows) ................................................................................. 7
Trademarks ........................................................................................................................................................... 8
Regulatory Notices ................................................................................................................................................ 9
Warnings and Additions to This Document.......................................................................................................... 12
Latest editions................................................................................................................................... 12
Chapter 1 Maintenance.................................................................................................................................... 13
1. Transfer, Movement, and Disposal ................................................................................................................. 14
1.1 Transfer to a Third Party ............................................................................................................ 14
1.2 Disposal of the Server and Consumables.................................................................................. 15
1.3 Regarding the Transportation of This Server ............................................................................. 15
1.4 Moving and Storing .................................................................................................................... 16
2. Daily Maintenance .......................................................................................................................................... 18
2.1 Checking and Applying Updates ................................................................................................ 18
2.2 Checking Alerts .......................................................................................................................... 18
2.3 Status Indicator LEDs ................................................................................................................ 19
2.4 Backup....................................................................................................................................... 19
2.5 Cleaning..................................................................................................................................... 19
3. User Support .................................................................................................................................................. 21
3.1 Maintenance Services................................................................................................................ 21
3.2 Before Asking for Repair ............................................................................................................ 21
4. Collecting Failure Information ......................................................................................................................... 22
4.1 Collecting Event Logs ................................................................................................................ 22
4.2 Collecting Configuration Information .......................................................................................... 25
4.3 Collecting User-Mode Process Dump ........................................................................................ 26
4.4 Collecting Memory Dump........................................................................................................... 27
5. Troubleshooting .............................................................................................................................................. 28
5.1 Upon Power On to the End of POST ......................................................................................... 28
5.2 Upon Starting EXPRESSBUILDER............................................................................................ 31
5.3 Upon Installing OS ..................................................................................................................... 33
5.4 When OS is Started ................................................................................................................... 35
5.5 When STOP Error Occurs ......................................................................................................... 37
2.5.1 Cleaning the server ................................................................................................ 20
2.5.2 Cleaning the tape drive........................................................................................... 20
2.5.3 Cleaning the keyboard and mouse ......................................................................... 20
4.1.1 Windows Server 2012 ............................................................................................ 22
4.1.2 Windows Server 2008 R2 / Windows Server 2008 ................................................. 24
4.2.1 Windows Server 2012 ............................................................................................ 25
4.2.2 Windows Server 2008 R2/ Windows Server 2008 .................................................. 26
Express5800/B120e-h Maintenance Guide
Contents
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