When Using Internal Devices And Other Hardware - NEC Express5800 Series Maintenance Manual

Chapter 1 Maintenance
5.7

When Using Internal Devices and Other Hardware

[?] Fail to access the internal or external devices (or such devices fail to operate)
Are cables properly connected?
→
Make sure that the interface cables and power cord are properly connected. Also make sure
that the cables are connected in the correct order.
Is the power-on order correct?
→
When the server has any external devices connected, power on the external devices first, then
the server.
Did you install drivers for connected optional devices?
→
Some optional devices require specific device drivers. Refer to the manual that comes with the
device to install its driver.
Is BIOS configuration correct?
→
When the CPU blade has PCI devices connected, make sure to set the PCI device interrupt
and others with the BIOS SETUP utility of the CPU blade. (Most PCI devices generally do not
require any change to the configuration, but some boards do require specific settings. Refer to
the manual that comes with the board for details to make correct settings.
<Menus to check:
→
Some devices connected to the serial or USB port may require I/O port address or operation
mode settings. Refer to the manual that comes with the board for details to make correct
settings.
<Menu to check:
Is option board setting correct?
→
Usually, no PCI device settings need to be changed. However, depending on the board to be
set, special setting may be required. Refer to the manual that comes with the board for details
to make correct settings.
→
Some devices connected to the serial or parallel port, or USB port may require I/O port address
or operation mode settings. Refer to the manual that comes with the device to make correct
settings.
[?] The keyboard or mouse does not work
Is the cable properly connected?
→
Make sure that the cable is connected to the connector on the front or rear of the server.
Is BIOS configuration correct?
→
You can use the BIOS setup utility to change the keyboard feature. Check the BIOS
configuration with this utility.
<Menus to check: Advanced → Peripheral Configuration, Advanced → NumLock>
Are the server drivers installed?
→
Refer to the manual that comes with your OS to check that the keyboard and mouse drivers are
installed. (These drivers are installed along with the OS.) Some OS's allow you to change the
keyboard and mouse settings. Refer to the manual to check that the keyboard and mouse
settings are correct.
Advanced → PCI Device → PCI IRQ xx
Advanced → PCI Configuration → PCI Slot 1 Option ROM>
Advanced → Peripheral Configuration,
Server → Console Redirection>
Express5800/B120e-h Maintenance Guide
5. Troubleshooting
39