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8-26 Troubleshooting
Problems with Parameter File Creator
Fail to start Parameter File Creator:
Parameter File Creator requires to run by "Microsoft(R) HTML Application host".
→ If Parameter File Creator does not start, associate the file type with "Microsoft(R)
HTML Application host" via following process.
1) Click [Run] on Start menu.
2) Type "%windir%\system32\mshta.exe /register" in the [Open] box, and click
Problems with RAID System and RAID Controller
Physical device is not correctly displayed on Universal RAID Utility:
→ If you use LSI Embedded MegaRAID, a part of information on a physical
device is not correctly displayed on Universal RAID Utility.
It is no problem.
Cannot enter standby:
→ If you use LSI Embedded MegaRAID, system may not enter standby with
heavy I/O.
Cannot enter Hibernation:
→ If you use LSI Embedded MegaRAID, system may not enter Hibernation with
heavy I/O.
Problems with N8403-018 FibreChannel Controller
When N8403-018 is used, the names of the Fibre Channel controllers may appear with different
names on Device Manager:
→ It is not a problem in operating the system. A directory that contains the driver
software NEC EXPRESSBUILDER DVD is also displayed.
[Windows Server 2008 64-bit (x64) Edition]
<Drive Letter>:\003\win\winnt\oemfd\ws2008x64\fd1\elxstor\friendlyname.exe
[Windows Server 2008 32-bit (x86) Edition]
<Drive Letter>:\003\win\winnt\oemfd\ws2008\fd1\elxstor\friendlyname.exe
[OK].
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